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Download Now! Free download 11.40MB	Version:	3.2
	Homepage:	Click here to visit
	License:	Shareware, $495.00
	Install Support:	Install and Uninstall
	Language(s):	English

PUBLISHER'S DESCRIPTION

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An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling. Windows 2000, XP, 2003 Server compatible.

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OS: WinXP, Windows2000

System Requirement: Windows 2000/XP/2003 Server, MS NetFramework, MS IIS 5.0, SQL Server 2000/ MSDE

Keywords: help desk, help desk software, support center, call tracking, problem tracking, IT support, call center, call logging, crm, issue tracking, online help desk, web based help desk, customer relationship management, technical support, tech support